Staff

Mitch Ronsonet

Mitch Ronsonet

Service Manager

Certified
141 Reviews
View Bio
Luke West

Luke West

Sales
61 Reviews
View Bio
Norbie Ronsonet

Norbie Ronsonet

Sales
35 Reviews
View Bio
Vickie Harry

Vickie Harry

Office Manager
30 Reviews
View Bio
Kodie Mercer

Kodie Mercer

Service
12 Reviews
View Bio
James (Jim) Parker

James (Jim) Parker

Service
12 Reviews
View Bio
Harleigh Hoffman

Harleigh Hoffman

Accounting Dept
10 Reviews
View Bio
Dave Polvere

Dave Polvere

Service
10 Reviews
View Bio
Charlene Britt

Charlene Britt

Parts
3 Reviews
View Bio
Isaac Cook

Isaac Cook

Sales Associate
2 Reviews
View Bio
Tony Turner

Tony Turner

Director of Variable Operations
2 Reviews
View Bio
Katherine Hatt

Katherine Hatt

Sales Associate
1 Review
View Bio
Eli Parrish

Eli Parrish

Sales Associate
1 Review
View Bio
Wendy Flannery

Wendy Flannery

Sales Associate
View Bio
Brandon Igle

Brandon Igle

Sales Associate
View Bio
Mitch Ronsonet

Mitch Ronsonet

Service Manager

141 Reviews
Certified
Recent Reviews

Dec 02, 2023

Dealership Rating
Employee Rating

I love the customer service I get when I come in with my

I love the customer service I get when I come in with my care they really take care of my needs and so nice and courtesy all the times.

Nov 22, 2023

Dealership Rating
Employee Rating

My only problem was my radio was not fixed yet.

My only problem was my radio was not fixed yet. Or any return call…still waiting…!

Nov 14, 2023

Dealership Rating
Employee Rating

The staff didn’t make us feel rushed.

The staff didn’t make us feel rushed. They answered all our questions and even helped us move our personal items from old to new vehicle.

Nov 09, 2023

Dealership Rating
Employee Rating

The service process is professionally conducted and

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.

Oct 30, 2023

Dealership Rating
Employee Rating

Mitch and his service team are always accommodating,

Mitch and his service team are always accommodating, personable and communicates with me throughout the servicing.

View More Reviews on DealerRater
Luke West

Luke West

Sales
Contact Me
Dealership Experience 3 years 2 months
Industry Experience 4 years 6 months
Great place to work and buy a car! I have bought 3 cars in my 2 years working here and will continue to do so.
Recent Reviews

Dec 04, 2023

Dealership Rating
Employee Rating

Was very happy with working with Luke, buying my truck

Was very happy with working with Luke, buying my truck was simple and easy and will do business with him again

Nov 01, 2023

Dealership Rating
Employee Rating

Luke West was the best salesman we had encountered with

Luke West was the best salesman we had encountered with any car dealership; we had a glitch in the paperwork that was corrected immediately not due to anyone’s fault in particular.

Oct 31, 2023

Dealership Rating
Employee Rating

I really only dealt with 2 people, Luke West the salesman

I really only dealt with 2 people, Luke West the salesman and the lady who did the financing paperwork. In and out in less than an hour. No problem

Oct 24, 2023

Dealership Rating
Employee Rating

My Car Buying At Lake City Buick GMC Was An Awesome

My Car Buying At Lake City Buick GMC Was An Awesome Experience.Having Mr. Luke West As My Sales Person And Manager Mr.Tony And The Rest Of The Crew That Made My Day With Purchasing This Nice 2012 Buick Enclave Which I Am Very Pleased With.Thank You All For Such Good Customer Service .Miguel And Cristy..P.S.Also Want To Thank The Service Department For A Job Well Done...Hip Hip Hurraaaa.

Oct 19, 2023

Dealership Rating
Employee Rating

Luke is an awesome professional guy!

Luke is an awesome professional guy! Very efficient and helpful! Definitely would recommend to anybody in need of a vehicle!

View More Reviews on DealerRater
Norbie Ronsonet

Norbie Ronsonet

Sales
Contact Me
Dealership Experience 46 years 7 months
Industry Experience 46 years 7 months
Recent Reviews

Dec 02, 2023

Dealership Rating
Employee Rating

My experience was great at lake city gmc!

My experience was great at lake city gmc! Norbie was great and Shana was so sweet, thank yall for everything. i love my new car!!

Sep 27, 2023

Dealership Rating
Employee Rating

Very pleased.

Very pleased. Will highly recommend to family and friends.. The purchase price was below the market value.. Thanks !!!

Sep 18, 2023

Dealership Rating
Employee Rating

Good folks all around have bought several vehicles over

Good folks all around have bought several vehicles over the years and always had good service !

Sep 15, 2023

Dealership Rating
Employee Rating

They are always willing to work with me and they make me

They are always willing to work with me and they make me feel like family.

Sep 01, 2023

Dealership Rating
Employee Rating

Norbie and Jarrett were very professional.

Norbie and Jarrett were very professional. Norbie did a good job explaining my new vehicle' operation and helpful in working me through the process of selecting a new automobile. Norbie Ronsonet was the lead person and salesman on this transaction.

View More Reviews on DealerRater
Vickie Harry

Vickie Harry

Office Manager
Recent Reviews

May 01, 2023

Dealership Rating
Employee Rating

Quick service with a smile and kept me informed!

Quick service with a smile and kept me informed! Thank you for a great experience

May 01, 2023

Dealership Rating
Employee Rating

Quick service with a smile and kept me informed!

Quick service with a smile and kept me informed! Thank you for a great experience

Jan 02, 2023

Dealership Rating
Employee Rating

Scheduling and time in the shop worked well with my tight

Scheduling and time in the shop worked well with my tight schedule as well as the courtesy of the service department.

Dec 26, 2022

Dealership Rating
Employee Rating

Friendly Sevice advisers, Quick and convenient, Mitch

Friendly Sevice advisers, Quick and convenient, Mitch operates the best service dept in lake city.

Dec 19, 2022

Dealership Rating
Employee Rating

I have always had my vehicle serviced there and have

I have always had my vehicle serviced there and have always had great service for many yeats

View More Reviews on DealerRater
Kodie Mercer

Kodie Mercer

Service
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

The service process is professionally conducted and

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.

Oct 12, 2023

Dealership Rating
Employee Rating

Mitch and his staff did a great job they took care of all

Mitch and his staff did a great job they took care of all my needs and recall that I was able to get completed at the dealership I purchased the truck from Great team and dealership

Oct 10, 2023

Dealership Rating
Employee Rating

Service was great took care of outstanding issues for

Service was great took care of outstanding issues for recalls that had been waiting from another dealer for months. Did a great job of completing repairs and servicing my vehicle. Vehicle was clean. I was informed of all services performed and very pleased. Mitch went out of his way to make sure everything was taken care of.

Oct 02, 2023

Dealership Rating
Employee Rating

Purchased my vehicle here was fast painless experience.

Purchased my vehicle here was fast painless experience. Just took my vehicle for service the shop was friendly and fast

Sep 26, 2023

Dealership Rating
Employee Rating

Great service and quick turnaround time!

Great service and quick turnaround time! Mitch was able to provide repair under my warranty.

View More Reviews on DealerRater
James (Jim) Parker

James (Jim) Parker

Service
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

The service process is professionally conducted and

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.

Oct 12, 2023

Dealership Rating
Employee Rating

Mitch and his staff did a great job they took care of all

Mitch and his staff did a great job they took care of all my needs and recall that I was able to get completed at the dealership I purchased the truck from Great team and dealership

Oct 10, 2023

Dealership Rating
Employee Rating

Service was great took care of outstanding issues for

Service was great took care of outstanding issues for recalls that had been waiting from another dealer for months. Did a great job of completing repairs and servicing my vehicle. Vehicle was clean. I was informed of all services performed and very pleased. Mitch went out of his way to make sure everything was taken care of.

Oct 02, 2023

Dealership Rating
Employee Rating

Purchased my vehicle here was fast painless experience.

Purchased my vehicle here was fast painless experience. Just took my vehicle for service the shop was friendly and fast

Sep 26, 2023

Dealership Rating
Employee Rating

Great service and quick turnaround time!

Great service and quick turnaround time! Mitch was able to provide repair under my warranty.

View More Reviews on DealerRater
Harleigh Hoffman

Harleigh Hoffman

Accounting Dept
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

The service process is professionally conducted and

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.

Oct 12, 2023

Dealership Rating
Employee Rating

Mitch and his staff did a great job they took care of all

Mitch and his staff did a great job they took care of all my needs and recall that I was able to get completed at the dealership I purchased the truck from Great team and dealership

Oct 10, 2023

Dealership Rating
Employee Rating

Service was great took care of outstanding issues for

Service was great took care of outstanding issues for recalls that had been waiting from another dealer for months. Did a great job of completing repairs and servicing my vehicle. Vehicle was clean. I was informed of all services performed and very pleased. Mitch went out of his way to make sure everything was taken care of.

Oct 02, 2023

Dealership Rating
Employee Rating

Purchased my vehicle here was fast painless experience.

Purchased my vehicle here was fast painless experience. Just took my vehicle for service the shop was friendly and fast

Sep 26, 2023

Dealership Rating
Employee Rating

Great service and quick turnaround time!

Great service and quick turnaround time! Mitch was able to provide repair under my warranty.

View More Reviews on DealerRater
Dave Polvere

Dave Polvere

Service
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

The service process is professionally conducted and

The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.

Oct 12, 2023

Dealership Rating
Employee Rating

Mitch and his staff did a great job they took care of all

Mitch and his staff did a great job they took care of all my needs and recall that I was able to get completed at the dealership I purchased the truck from Great team and dealership

Oct 10, 2023

Dealership Rating
Employee Rating

Service was great took care of outstanding issues for

Service was great took care of outstanding issues for recalls that had been waiting from another dealer for months. Did a great job of completing repairs and servicing my vehicle. Vehicle was clean. I was informed of all services performed and very pleased. Mitch went out of his way to make sure everything was taken care of.

Oct 02, 2023

Dealership Rating
Employee Rating

Purchased my vehicle here was fast painless experience.

Purchased my vehicle here was fast painless experience. Just took my vehicle for service the shop was friendly and fast

Sep 26, 2023

Dealership Rating
Employee Rating

Great service and quick turnaround time!

Great service and quick turnaround time! Mitch was able to provide repair under my warranty.

View More Reviews on DealerRater
Charlene Britt

Charlene Britt

Parts
Recent Reviews

Dec 20, 2022

Dealership Rating
Employee Rating

It was a great dealership, but I feel they could’ve been

It was a great dealership, but I feel they could’ve been a little better on the trade in price.

Jun 14, 2022

Dealership Rating
Employee Rating

Professional staff from sales to financing to service

Professional staff from sales to financing to service whose goal is customer satisfaction with a quality product.

Jun 13, 2022

Dealership Rating
Employee Rating

They have a helpful and knowledgeable repair staff and go

They have a helpful and knowledgeable repair staff and go out of their way to relay the repair issues as honestly and specifically as they can.

View More Reviews on DealerRater
Isaac Cook

Isaac Cook

Sales Associate
Contact Me
Dealership Experience 2 years
Recent Reviews

Nov 20, 2023

Dealership Rating
Employee Rating

Pushy.

Pushy. Misrepresented prices and discounts. Unprofessional. Would not recommend this dealership. When questioned about the prices they said third party sites doubled their discounts.

Nov 14, 2023

Dealership Rating
Employee Rating

Easy to work with, go check this dealer out online or in

Easy to work with, go check this dealer out online or in the store today

View More Reviews on DealerRater
Tony Turner

Tony Turner

Director of Variable Operations
Dealership Experience 3 years 11 months
Industry Experience 39 years 10 months
Recent Reviews

Dec 04, 2023

Dealership Rating
Employee Rating

Was very happy with working with Luke, buying my truck

Was very happy with working with Luke, buying my truck was simple and easy and will do business with him again

Dec 02, 2023

Dealership Rating
Employee Rating

My experience was great at lake city gmc!

My experience was great at lake city gmc! Norbie was great and Shana was so sweet, thank yall for everything. i love my new car!!

View More Reviews on DealerRater
Katherine Hatt

Katherine Hatt

Sales Associate
Contact Me
Dealership Experience 5 months
Recent Reviews

Nov 14, 2023

Dealership Rating
Employee Rating

The staff didn’t make us feel rushed.

The staff didn’t make us feel rushed. They answered all our questions and even helped us move our personal items from old to new vehicle.

View More Reviews on DealerRater
Eli Parrish

Eli Parrish

Sales Associate
Contact Me
Dealership Experience 6 months
Recent Reviews

Nov 22, 2023

Dealership Rating
Employee Rating

I was treated with courtesy and respect .

I was treated with courtesy and respect . The people were eager to help and assist in every area from the sales person to the finance manager . I look forward to doing business in the future with them .

View More Reviews on DealerRater
Wendy Flannery

Wendy Flannery

Sales Associate
Contact Me
Dealership Experience 4 months
View More Reviews on DealerRater
Brandon Igle

Brandon Igle

Sales Associate
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Luke West
    Norbie Ronsonet
    Isaac Cook
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Luke West

    Luke West

    Sales

    61 Reviews
    Norbie Ronsonet

    Norbie Ronsonet

    Sales

    35 Reviews
    Isaac Cook

    Isaac Cook

    Sales Associate

    2 Reviews
    Eli Parrish

    Eli Parrish

    Sales Associate

    1 Review
    Katherine Hatt

    Katherine Hatt

    Sales Associate

    1 Review
    Brandon Igle

    Brandon Igle

    Sales Associate

    Wendy Flannery

    Wendy Flannery

    Sales Associate