Customer Testimonials
Our salesman, Mark, was fantastic! The whole process could not have gone smoother and Mark went out of his way to make sure we were happy with the truck and knew about all of its features.
The staff was very easy to deal with, highly suggestable . Have already referred many friends.
Mitch was able to get me in and out in no time. Service has always been friendly and reliable. Will continue to take my car there on regular basis.
New customer to the area and the service team was quick and kind! Thank you!
Excellent service after the sale. They got me in right on my scheduled time and the service was performed in a very timely manner. All of the staff encountered was very friendly and respectful. It’s worth the drive over from Jacksonville to do business with this dealership. We are sold on sales and service and will return for both.
Good fast service. Very helpful and easy to schedule my service. Great text message notifications.
Great people to do business with. I will definitely be back for another good deal on a.truck.
Service department is very efficient and kind. Quick and dependable. I would recommend this dealership.
Both Robbie and Mitch have been most helpful when I take our cars to LC GMC. None of the cars were purchased through that dealership, but they have been very helpful with our extended warranty companies and getting us the best deal on our repairs.
They are very considering of my time while offering me adequate exceptional service provided. I travel from Valdosta Ga to Lake City every oil change when due. Great team build dealer ship. Purchase my 2017 GMC Sierra Crew Cab at location in November 2020
We purchased our vehicle from Lake City GMC and would be sure to return in the future when we purchase a new vehicle. The Service Department has been wonderful and we use them for oil changes and routine maintenance.
When I told Norbie what truck and options that I wanted, he listened and didn't try to get me into something else. When the truck I ordered arrived, it was exactly what we had talked about, nothing more. I recommend Norbie to friends who mention that they are thinking about getting a new or different vehicle.
I looked online at Lake City Buick. I received an email from Jean Thomas with interesting suggestions. She was waiting for me. Good response.
Always have a good experience with the service department. Very helpful and friendly people. The wait time was short.
Everyone was very helpful and explained what repairs needed to be made. He is ALWAYS patient, kind, and so helpful. Great!! Service guys at desk were great, quick service and car looked fantastic when I got it back!
Work was completed on time. Would definitely recommend this service department and will use it in the future.
Only car dealership I will use. I feel they are honest on what I need done on my car. Very efficient, pleasant and professional. Service is the best
Best dealership i have every done business with. They treat you like family Great work done at a great price .
Had a great experience at Lake City GMC Answer all the questions and They were fantastic
Mitch was very helpful and explained what repairs needed to be made. He is ALWAYS patient, kind, and so helpful.
I appreciated a prompt appointment and that my problem was found and fixed promptly. Everyone was very professional and friendly. Thank you!
Great!! Service guys at desk were great, quick service and car looked fantastic when I got it back!
Staff is very friendly and helpful. The appointment time was honored with no delays. We brought 2 vehicles in at the same time and both were handled professionally.
Amazing help! That man deserves a raise ♥️ I love my truck. God bless you all
Mitch and Robbie are great to work with. They are always friendly and very accommodating. Recently my car had a dead battery. I called and talked to Robbie and he told me to bring right in. When I arrived Robbie was busy with another customer and Mitch helped me. After I explained the issue, he had someone quickly check my car. It needed a new battery. The work was completed very quickly and the matter was resolved. Thanks for a job well done.
All went well, on time and completed. Certificate for discount honored and repair technician did a great service.
Love this service dept. Robbie handled my truck like it was his. He is great at his job and I would go no where else
They had all the paperwork ready when I got there. They showed me everything about the truck. I went back to meet the service department and I was on my way in an hour.
Mark McRae was very attentive and made sure all of our questions were answered. He made sure our OnStar was set up and even called today to make sure we didn’t have any issues. So very glad he helped us and he’d be the one we’d ask for when we come back to trade in. We will drive the 1.5 hours to trade in because of the prices and service.
The treatment was awesome Jeanette helped a lot with the process of picking our new Yukon . She made sure we had everything aras her so we didn’t have to spend all day at the dealership. In finance Mr Roger was awesome he worked his magic and was able to help me with the upside down trade in and got in the payments I was looking for. Highly recommend this dealer is small but they have good employees.
Robbie in the service center was able to get me in and fix all the issues I had with my truck
This is my fourth GMC truck I have purchased through this dealership. Norbie has always been honest and up front with the pricing and was able to help me get some incentive money through my workplace perks for my truck.
Great people to deal with. Business is professional. The place is clean and organized. We take all our vehicles here for service. Each time we have a good experience. Thank You Lake City GMC Team!!!
This is a great business and amazing service department. I trust them with all needs for my car; and even waited to get back home, from out of state, to get an oil change.
Friendly staff. Luke was awesome to work with, he was a stand up guy, was very patient, fun transaction from start to finish!
It was fast friendly service and they checked for any recalls, Asked if I needed anything else for my truck?
service technician ROBBY Such wonderful polite friendly man you won’t get a Better worker
Very professional staff, nice clean facility and reliable service technicians. Looking forward to next appointment.
Friendly and helpful associates. Service is always performed timely. Mitch is great to work with.
From the time we purchased our 2017 Acadia from then, Ronsenett GMC we have have had excellent service and ownership experiences with this dealership. I would recommend their dealership to anyone looking to purchase a vehicle or have their vehicle serviced
I recommend this dealership because of the friendly service they offer from sales to service. Mark in sales is awesome and Mitch in service takes care of you like you were family. And last but not least Dino Daniel is a great manager and an awesome person. This dealership from top to bottom has earned my business and I send everyone who is looking for a vehicle to them because I know they want be disappointed!
Mitch is always very helpful to me. I have dealt with him for over 15 years.
Dealership was very patient me setting appointment and again called and said I would be late. I had a short wait time and service was excellent
I have been dealing with this dealership for several years, the service department has always been on top of things with excellent service
We always make and appointment and they are always on time and wait time is not very long.
Service was prompt and professional as always. Robbie is the best service advisor to assist with any needs to have.
Set up appointment right after parts arrived. Parts were replaced quicker that thought. Kept me informed while truck was being repaired.
Great salesperson willing to work with us and earn our business ! Would definitely recommend this dealership
I would recommend Lake City GMC to all my family and friends. Very professional and informative as this is my second vehicle buying from this dealership. They made the transition quickly and made the experience very enjoyable. Great bunch of people.
Friendly and fast service. I trust their opinion with what is required for my vehicle.
They do a great job. I recommend their sales and service. We have purchased several trucks from them.
It was a great experience!!!! Will be back to by my next one. Keep it relaxed, compassionate, with your awesome customer service
They were extremely patient, worked things out even though they absolutely didn’t have to.
Luke was an amazing person to work with, he made the process seem easy. We passed the time with a few jokes, all in all great costumer service.
Awesome people working at dealer ship. Best experience ever had buying new truck. Will definitely come back when I’m ready to buy snother
I’m really satisfied with the service I received on my Buick Rendevous recently. The service manager, Mitch, was so helpful and professional. He makes doing business at Lake City Buick and GMC pleasant. The service technician obviously is knowledgeable. My car performs very well now Thanks to everyone who helped. I will definitely keep using this business establishment Also recommend them for sales and service.
Awesome service department. Go above and beyond to help you out. Will be back for a return.
I enjoyed working with Norbie, and the buying process went smoothly. I wish we could have gotten more off the MSPR, but I understand this was a 2025 vs. 2024. The Finance guy was apparently relatively new, as the process took a bit longer than expected, and they had to correct a few items (e.g., county taxes) from someone who purchased four cars this past year. I appreciate Kelsey assisting the finance guy in getting the disabled plates. Still, he stepped out of the room when she was troubleshooting on his computer, which he probably should have stuck around to learn ...
Always pleasant to deal with and top notch service. Thank you and really don’t have 15 words.
Always great service. They keep you updated on the progress of the service; very service oriented staff! Never dissapointed with Lake City GMC.
Easy to schedule service and very cordial service team. They were able to schedule a software update quickly.
Very clean, professional, and easy to work with very informative appointments are made in on time and the service department is awesome
THE SERVICE CENTER GUYS ARE ALWAY'S VERY FRINDLY AND ARE THERE TO HELP AS SOON AS PULL IN. THAT'S WHY I DRIVE FROM GAINESVILLE TO HAVE MY TRUCK SERVICED THERE. KEEP UP THE GOOD WORK.
We've always come here to have our oil changes done and other services. Robbie and Mitch and the whole service team have always treated us like family.
I always receive friendly service, easy to make appointments, and reasonably priced. Never have any problems.
excellent people. got me gmac loan. worked with me on the $10,000 down payment. would buy again. thanks.
Both employees were very nice, accommodating and supportive in my truck buying experience. Thank you!
Roberto was very helpful in the financial department explaining different warranties and contracts thank you for your help
I had an excellent experience with lake city GMC. Mark was kind and professional. Thank you.
Fast and friendly service by all employees! Great reminders sent conveniently via text messages and thorough follow up.
Up front clarity and honesty. No hidden tactics or fees. Quick and efficient. In and out with a new vehicle in no time at all.
Mitch is always very helpful and makes the service process easy for the customer! Great service!
Easy to make/get appointments and all work on my truck has been completed with no problems.
I’m excited about the experience that I had with purchasing my truck. This is my second truck in 4 months!
Mitch and the team are the best won’t go any place else to have work done on my vechile
Got me in and out before my actual appointment time was to start. Thanks for the quick turn around.
Took care of my need immediately. Very friendly to deal with, Had no pronlem with the setvice.
They were friendly,helpful, funny!!! Got it Done!!!! Would do it again!!!! No Stress! No Pressure to buy.
Luke was so easy to work with he listened to us from the moment we walked on the lot. we stressed what we were after and he said he understood completely and did exactly what wrong asked! couldn't have been helped by a better guy!
from the moment of pulling into the lot through the entire process Luke was amazing! he wasn't pushing us and listened to what we wanted and needed! thanks so much for making the process so simple!
Mitch was a big help, got it towed and fixed in record time, glad I bought from Lake City GMC
Always willing to go out of there way and help in anyway possible. Great experience!
Great service and people . Do a great job. Always courteous and professional. Always use them
It was the best automobile buying experience that I ever had. Norbie was really helpful. No high pressure sales. It was a pleasant experience.
Mr. West was very knowledgeable and helpful in the sales process. Not pushy and allowed us to proceed at our own pace! Have always liked GM products and hope our first diesel auto will preform well.
I have used this dealership for many years to get my trucks serviced. Mitch and Robbie are always very helpful with my service visit.
The experience we had was excellent and professional. I will tell others about how good we were helped.
It was a great experience. My salesman Adam was the best, he made the whole process smooth and painless. I will def come back to them.
Good first experience for a first time buyer at this dealership. I dealt with Luke who assisted me greatly and got me in and out in a timely manner. I would definitely come back!
Communicates with you, quick and professional. Thanks Mitch I appreciate how you kept me informed.
Friendly service advisor. Quick service. I would recommend Lake City GMC for your service needs.
Great professionalism and work. Made sure job was done thoroughly and correctly. Highly recommended and most definitely will get my business again. A place you can trust!!!!
We purchased a GMC 1500 truck with Luke. We had great service & easy transaction. Would recommend to others to go see Luke for your new vehicle today!
Robbie and Mitch always take such good care of me, I really appreciate all that they do. Thank you. JOhn
Excellent customer service - employees are friendly and knowledgeable. Service is timely completed and reasonably priced. Overall, a great experience.
No place is ever perfect, but Lake City GMC is consistently great. On this particular visit, I waited at the dealership for my service to be completed. The waiting area is great; I was able to get some work done. My service, including a couple of recalls, was completed earlier than I expected. Great experience!
I found that this dealership was professional, customer orientated and exceptional friendly. Also, my salesman, Mark McRae was wonderful dealing with.
Mitch gave wonderful service!
Robbie the service advisor was exceptional with his customer service. Service was quick and communication was great