Customer Testimonials
They were very helpful in getting our insurance company to cover the repairs needed on our car. They did a great job with repairs.
Great staff and fast service
Highly recommend the Service department. Always professional and personable. Robbie is awesome and makes sure you are taken care off
Was very happy with working with Luke, buying my truck was simple and easy and will do business with him again
My experience was great at lake city gmc! Norbie was great and Shana was so sweet, thank yall for everything. i love my new car!!
I love the customer service I get when I come in with my care they really take care of my needs and so nice and courtesy all the times.
Special thanks to salesman Luke and manager Tony. Went to brows for a larger truck with more towing capacity and found the perfect truck for me and my family. The process was quick and painless. Will definitely buy from here again when my wife is ready for a new ride. I hope yall enjoyed the homemade lasagna!!!
Everyone is very friendly and very helpful no one passed you without asking if you need anything that’s awesome customer service
My only problem was my radio was not fixed yet. Or any return call…still waiting…!
I was treated with courtesy and respect . The people were eager to help and assist in every area from the sales person to the finance manager . I look forward to doing business in the future with them .
Great people that were very courteous.
Service is always good and everyone courteous and helpful.
Best dealership around. Knowledgeable in the service department. Appreciate your customer service. Thanks!
Always professional and Courteous. Robbie was great and kept me informed the entire time. Thank You
Great customer service all around
The staff didn’t make us feel rushed. They answered all our questions and even helped us move our personal items from old to new vehicle.
Easy to work with, go check this dealer out online or in the store today
Very nice and quick service
Excellent Service and Mitch is always professional and always provides excellent customer service. Highly recommend the team at Lake City GMC!!!!
The service process is professionally conducted and efficient. The service staff are friendly and communicates effectively.
BEST vehicle buying experience of my life! I am 60 years old and I have owned 16 cars / trucks in my life. I walked into Lake City GMC in lake City, Fla. I walked in and spoke to Issac about what I wanted. He promptly directed me to the vehicle he had that best fit my request. I liked it right away. We walked back in, I told him if we could reach a deal, I'd buy it right then. He explained my needs and request to Tony. Tony was back with in 10 minutes with a single sheet of paper that ...
Purchased a new 23 encore from Isaac cook! Top tier customer service and enjoyed the process!
Has excellent customer service !! Very friendly and kept me informed.
Fast
Luke West was the best salesman we had encountered with any car dealership; we had a glitch in the paperwork that was corrected immediately not due to anyone’s fault in particular.
Service advisor was awesome and answered all my questions...
I really only dealt with 2 people, Luke West the salesman and the lady who did the financing paperwork. In and out in less than an hour. No problem
Mitch and Norbie are amazing!! We drive 2 hours to see them specifically. I’ve bought two vehicles from them and only get service done there.
Sales and service, I have been buying vehicles from Norbie since 1985 and Mitch has been my service advisor since he started in the service dept many years ago.
Wendy and Tony were great helping us with our purchase making us feel at home and very comfortable. We have definitely made new friends and they have our business from now on !!! Thanks again
Drove 8 hours to pick up a vehicle, it waS exactly as they said. No surprises, Katt was so AMAZING!! Everybody was so nice to us, such a pleasant visit. Best dealer in florida hands down!
Mitch and his service team are always accommodating, personable and communicates with me throughout the servicing.
I was hesitant about going to a dealership for my vehicle purchase as Ive had so many bad experiences, but once I inquired about a car Wendy was right there every step of the way, she was great I loved dealing with her she made the whole process so smooth and took all the stress out of buying a new car. She wasn't just another car dealer she was very personable and fantastic at what she does! Thank you again Wendy!!! I love my new car!
Great service and superior customer service as always
Dealership makes you feel like family .Mitch and Robbie are wonderful
love this dealership I have been going there for years they make you feel at home .Customer service is great
My Car Buying At Lake City Buick GMC Was An Awesome Experience.Having Mr. Luke West As My Sales Person And Manager Mr.Tony And The Rest Of The Crew That Made My Day With Purchasing This Nice 2012 Buick Enclave Which I Am Very Pleased With.Thank You All For Such Good Customer Service .Miguel And Cristy..P.S.Also Want To Thank The Service Department For A Job Well Done...Hip Hip Hurraaaa.
The best dealership in the area. Being a widow, it is such a pleasure dealer with Norby and Mitch. . Some of the best service after the sale. . Don’t plan to trade anywhere else.
Mitch was very responsive, helpful and efficient to solve an engine issue we were having.
All of the employees were very helpful. They were able to answer questions about things of our concern. If they couldn't, they made a point of finding out. The physical site was very clean and maintained.
After being highly disappointed by another car repair shop I took my car to the Buick shop for repairs. Robbie in the service department was awesome. I have a little bit of anxiety and he was always patient with me when I called to check on my car. The parts took a little bit longer to get there than expected but when they arrived my car was ready the next day.
Good people to work with, thanks for the great service.
Lake City GMC Buick service department was very efficient, fast, and great. Would highly recommend them.
From start to finish, the service department took great care of me and got my vehicle in an out in great time. Thank you
Luke was outstanding and very knowledgeable, made the sale extremely easy and painless! Definitely going to recommend Luke to all friends and family!
Luke is an awesome professional guy! Very efficient and helpful! Definitely would recommend to anybody in need of a vehicle!
Very knowledgeable and helpful staff Very friendly even took us back to service department and introduced us as new purchaser
Everyone was extremely accommodating and friendly. I appreciate the effort of the team to make the car buying experience enjoyable. Katt was especially fantastic to work with and made herself readily available to get me into my new car.
Transaction went very smooth and workers were very helpful
Very easy buying process from start to finish. Everyone was very nice and professional. It was probably the easiest vehicle purchase I've ever made.
This was by far the best experience I ever had with a Dealership. Eli was an excellent salesman. He went out of his way to answer all my questions and worked with me for several days to close the deal. Shana at the Finance Department was very kind and helpful. I will defiantly recommend them to all my fiends and relatives.
Wendy at the Lake Citu Buick GMC fast service, great salesmanship and customer service!
Luke our salesman was fantastic. This is my second brand new purchase from this particular location and the service could not be better. Recommended 10/10
Courteous and professional!
Great People Great Service ask for Luke West he handled everything I needed. I would highly recommend Lake City Buick GMC!
Great People Great Service ask for Luke West he handled everything I needed. I would highly recommend Lake City Buick GMC!
Mitch and his staff did a great job they took care of all my needs and recall that I was able to get completed at the dealership I purchased the truck from Great team and dealership
Service was great took care of outstanding issues for recalls that had been waiting from another dealer for months. Did a great job of completing repairs and servicing my vehicle. Vehicle was clean. I was informed of all services performed and very pleased. Mitch went out of his way to make sure everything was taken care of.
Our service tech, Robbie, always makes sure we know what to expect. He is very knowledgeable and wants to please his customers.
Prompt on time service.
Mitch is and has always been very prompt and professional. I have been a customer for over 22 years and would highly recommend him for your GM service needs.
Great service. Appointment was on time.
Luke and the rest of the team at lake city are fantastic in customer service, addressing questions and concerns and following up. An excellent experience overall.
Nice and friendly staff in the service department They are always available and very helpful
Scheduling is always easy and convenient. Robbie was helpful and courteous. Service dept is consistently professional and on time with my appointments.
We recently purchased a car long distance with the invaluable assistance of Luke. He was accessible and responsive in taking care of every detail we needed to secure the purchase of the car we wanted. Luke went above and beyond with excellent suggestions and no-pressure assistance. I highly recommend Lake City Buick GMC.
Wendy and Steve worked diligently to earn my business. They were professional and friendly. I love my purchase.
Wonderful, professional they made buying a car from there easy and stress free. Great team
Paid for computer diagnostics to verify the issue on our vehicle and we still don't know whats wrong with it 100 bucks later
Great buying experience. Luke was awesome to deal with and the rest of the staff was friendly as well. Highly recommend Lake City Buick GMC to anyone in the market for a new or used vehicle.
Purchased my vehicle here was fast painless experience. Just took my vehicle for service the shop was friendly and fast
Courteous, explanatory, easy in and out. I would recommend Lake city Buick to all o my friends & family. Moo
GMC Lake City Buick service department gave fast excellent service. I would highly recommend them
Everything was great! The wait was manageable. The work was done well. Everyone was polite.
Robbie is always very helpful. I will be using lake city GMC For all my trucks needs.
😎We purchases a Yukon Denali and have been completely satisfied with the service and availability for questions with this dealership. We would highly recommend it to everyone who wants to purchase a new or used vehicle.
Love this place. This was by far the best car buying experience I have ever had. I would recommend this place to anyone.
All employees are professional, helpful and knowledgeable.
Very pleased. Will highly recommend to family and friends.. The purchase price was below the market value.. Thanks !!!
Great service and quick turnaround time! Mitch was able to provide repair under my warranty.
The service department was a pleasure to work with. They were very professional and kind.
Very fair and easy to work with. Would look at doing business with them again .
Good folks all around have bought several vehicles over the years and always had good service !
The sales department was excellent. Especially Luke. He made sure everything was perfect.
always fast & professional
They are always willing to work with me and they make me feel like family.
Thank You Brandon Davis!!!! You made a wonderful experience on buying our new truck.!
We recently took our GMC Sierra 1500 to be serviced, and to take care of an issue. We were treated very professionally and respectfully. They did a great job finding and fixing our problems.Robbie was great!! 👍 I highly recommend this company!
I appreciate them getting to the bottom of my cars issue They had to wait on a part that was back ordered. And that wasn’t their fault
Great dealership
Norbie and Jarrett were very professional. Norbie did a good job explaining my new vehicle' operation and helpful in working me through the process of selecting a new automobile. Norbie Ronsonet was the lead person and salesman on this transaction.
Luke was simply amazing we have bought several new vehicles from this dealership and this time was just as wonderful as the first but Luke put up with our shenanigans and was a wonderful sport
Luke was simply amazing! From the time we arrived til the time we departed he was on it! Even though he’d probably had enough of our shenanigans he was a good sport!
I've been delighted with experience with this dealership. They're always helpful and professional. They will always be my first choice for my car buying needs and I would (and have) recommended them to my friends.