Customer Testimonials
Great experience but regardless, 2 keys should be given for each are purchased. If not br previous owner, by dealership
Jesus was a great guy. Great sales man
Was happy with the sale personally but not happy with how long it has taken to pay my old vehicle off. About to have payment two payments due on new and old vehicles.
Brought my truck here for warranty repairs. Service Manager Nash and Technician James did an excellent job all around. They were both professional, courteous and friendly. Communication with Nash was great, via text and phone. No guess work, no need for me to call about truck, time of repairs, status, etc. This was my first time going to this dealer/service department and it was a great experience. I'll go back in the future. Recommended!
Friendly, helpful service department. Car was timely serviced even though I did not have a service appointment.
I always get there by 7:30 or so on a Saturday morning. I am not always the 1st one there, could be the 3rd or 4th. Everyone is awesome on getting you in and out! I usually work with Manny. He’s always on top of things! I never wait very long. Usually in and out for an oil with no worries on being there any longer than an hour. Thanks Deland Chrysler and Manny!
It is always a great time dealing with Manny the service advisor! I have been dealing with Manny for many years and also with the owners of the dealership who treat me a VIP! I have so far bought 3 Jeeps from this dealership and will continue to do so in the future! I also save to give a thumbs up for my salesman Wade who always treats me right!!!!
Sam Cagle was the best car salesman we’ve ever dealt with. We introduced himself when we parked but listened and gave us the space we asked for to walk around initially to look without the feeling of someone breathing down our back. As soon as we had a couple SUV’s we wanted to look at he grabbed the keys and we sat in them and he answered any questions we had at the time and when we said we still wanted to go see some other makes of comparable SUV’s he respected us and let us do ...
Had my gladiator serviced and the experience was amazing. I can’t remember the advisor name but he was training a nice young lady.
Excellent experience! Sales associate Bethany was super and cannot forget sales manager Chris. Bought a beautiful Denali 1500 EV.Best prices in town.
Great service!
DeSean and Riley are courteous and professional. Melinda made it a smooth deal in the finances . Fun dealership if you're a Mopar fan
When all hope was lost, Tim and his team made it happen
My Uconnect GPS unit went out. Steve is working to get it fixed. New part was ordered and a tool has been ordered to calibrate it!
Manny was my service advisor for my Ram 1500. This guy oozes customer service at the highest point. Very professional and got my vehicle done without trying to sell me extra services. This dealership is a solid 30 minute driver where Seminole Dodge Chrysler Jeep is 10 minutes away. That dealership is the most corrupt unprofessional group of people you will ever find. Deland Dodge is worth the extra drive 100 times over. Thank you Manny!
Sales person was very good. The whole process of buying a car is exhausting. It is not dealer specific and there is no reason it should be done this way. The enjoyable part is when you are finally finished and drive away in your new vehicle.
Mason and Garrett were very kind. You do need a second finance officer. The vehicle I purchased was not clean when we got in it to drive home at 7:15 pm. That was very, very disappointing. I was told earlier in the day it would be cleaned and have a full tank. The tank was full, but the truck had a thick coat of dust and pollen, the interior needed to be vacuumed also. Mason said I could come over and get a detail done for free. Which I intend to do very soon.
Phenomenal service! I was so pleased with the service I received (customer and financial)! Sam Cagle was my salesman and he is absolutely amazing. I was so happy when he was showing me vehicles I actually liked compared to other dealers who constantly pressured me into something I hated. Sam made a point to ensure I found the best dog car within my budget (literally helped me move kennels to ensure fit), within the range of miles I set, and without too many bells and whistles. I actually made the hour drive 2x and would do it a 3rd if ...
Ms. Jeannette Thomas was a pleasure working with!!!! They have the most friendliest sale people!!! I will be going back there in the future.😊Thanks to Ms. Jeannette!!!!
I bought my tires at DELAND DCJW FOR MY 2014 Dodge Durango and took it in yesterday for the tires to be rotated. Nash was my service guy. All went well and I dropped it off. He let me know when the car was ready and I went back to pick it up. Very smooth process. Thanks Nash
My husband just got an oil change (for our DODGE van which was bought there in 2015). He purchased a new vehicle too. It’s a 2024 Toyota rav4 xle; we’ve been watching the market for a few months. So we jumped on it immediately! We appreciate the customer service in general. Matt was a great help when we were searching and Riley was a wonderful sales person. He was easygoing, honest, and friendly. I’d definitely recommend them and this location again.
Great people will be back great people
As long as Mitch Ronsonet stays as the Manager of your service department, I will continue to bring my GMC truck for service.
It is always a pleasure going to Deland Jeep. My schedule can be unpredictable but I can always count on my service manager Nash, to help me with getting my Jeep serviced and looked over due to being on the road so much. Always attentive to needs. Definitely a great example to follow for customer service care. Everyone is always so nice there.
I had an opportunity to work with Josh he provided excellent fast service. I had to have my key replaced, he took ownership and was able to get claim approved and key programmed all within 1 hour
Sam and Jesus were amazing!! They made, what is normally a semi stressful situation, to a nice and easy one! Walked out with my dream car and couldn’t be more happy! Highly recommending them and the dealership! Even the owner of the dealership came by and just chatted with my husband and I for a while! If I could give 20 stars, I would!
Service was completed and car returned timely. Everything was explained and explained additional service needed and the need for new tires,
Mark and everyone else were easy to work with, didn't pressure anything, and were extremely polite and accommodating.
Andrew was very informative and helpful, made the process easy, I will be back.
Upset with GMC because it took 3 months to get a part for a Denali truck under warranty. This is totally unacceptable.
My wife and I were visiting family in Florida and we were looking to upgrade and trade in our 2018 Chrysler Pacifica. We drove the hour drive from our family’s home and met with our sale rep, Tim L. Tim was very patient and helpful with my OCD and attention to detail. We bought a used 2023 Pacifica Limited. Tim walked us through the process with professionalism and candor. We then spoke with Malinda who was an absolute pleasure to work with. Malinda sat with us as she completed all of the paperwork for the New York registration, Florida temp tag ...
Were exceptional. Courteous and expedient Considering all issues, my vehicle was repaired and services were rendered properly.
Super fast and friendly service! Always helpful answering questions. Very clean and professional business. Super mechanics that treat you like you’re special and so is your truck.
Mitch was courteous and knowledgeable. Service was quick. They have always done a good job on any service I needed.
The best experience I’ve ever had buying a new vehicle. Jarred Odom and Mitch Cook, had me in and out in a matter of 2 hours!
Very professional, always gets me in and out with no excessive charges. My car runs wonderful. Thank you Robbie!
Mitch was great, got my Traverse taken care of fast, best experience you can have with car repair. Dealership is great to work with. Will be back. When other Dealership in area was not qualified Lake City GMC came thru.
Excellent prompt service. Filled my dually tires up so my horse trailer will ride better on it. Extremely nice friendly service!
They were wonderful, the only issue was they should provide 2 keys, no matter what.
Service was great fast efficient and Mitch was great to work with
Started doing business here because family owned. Hope that small town, family owned feeling continues.
Thanks to Service Advisor Steve - my appointment went smoothly.
had a great experience working with Mark Mcrae and the team. They were attentive, professional, and took the time to answer all my questions. Although went with another deal, I truly appreciate their effort and customer service. Would definitely recommend them to anyone looking for a vehicle!
Tim and his team were extremely diligent and professional during the purchasing process. They found the truck I wanted and had it transferred to their dealership. Thank you Tim and we will be back for our car needs in the future
Very quick on the service. Just wished they could've cleared the code that was fixed
Jeanette was so amazing and helped me every way possible to find the perfect family car!
Evan and James did a great job! They went above and beyond for us, it was truly a great experience! Highly recommend coming here and asking for them!!!
Evan and James are the best!!!
I had a good experience everyone was friendly
I recently bought a Ram from Deland Chrysler Jeep Dodge Ram, and my experience was essentially perfect across the board. My salesman Evan was sharp, and very professional with a deep knowledge of the Ram I was interested in. Evan is an asset to the company, and as a result of my experience, I will be keeping my business with the company for years to come.
I had a fantastic experience from start to finish. The entire team was great to deal with.
Stephen took great care of me. I keep Going back for the great mechanics and the great customer service
Chevrolet silverado ev had battery issues while traveling . Service guys did diagnostic right away without waiting. THANK YOU!
The wholesale team were extremely pleasant and went above and beyond and helping me get into the vehicle I have chosen they closed at 8 PM and we did not leave until 10 PM. Kudos go out to the whole team involved.
We had an excellent experience here. I called ahead as we are about an hour away in Ormond Beach. I was excited about the incentives on 2024 leftover inventory but wanted to make sure they were truly valid before making the trip. I talked to Cesar the Sales Manager and he assured me I had nothing to fear. We talked back and forth about all of the incentives and some other things this dealer charges (as they all do it seems) and came to a gentleman's agreement. So we made the trip, and sure enough we made the deal rather ...
LOVE this place! Great sales team & Great service team. Appreciate the speed of service and the comforts while you wait (i.e., coffee, comfy chairs, etc).
Dyshon was amazing, he asked the perfect amount of questions and was helpful for the entire process. So excited to go home in our new car.
Robbie,again,went above and beyond to get me squared away and back on the road.
Norbie was great as always. Makes purchasing vehicles a fun and easy process. I will definitely be back.
Why isn't Robbie on your list below? He is terrific! Professional, friendly, helpful ... everything a business needs in a Service Professional. Fast, excellent service from everyone here. They should all get raises!
Nash in the service department really helped me out and got my car in for service and out the same day. Always get friendly service at the Deland location. Thank you
Service was timely and ordered needed parts. Thanks Nash
This dealership is top notch. After not making a deal with another dealer we went to Jeannette and I can't stress enough how smooth our deal went. Everyone at the dealership was super friendly and accommodating. The prices were amazing and we found the perfect vehicle Thank you for our 2021 Ford Expedition we love it.
Great service, great work, great people. Kerr me informed every step of the way and was much appreciated.
Excellent was kept informed at all times Robbie was great answered all my questions and concerns.
Easy, fast and convenient.
Excellent was kept informed at all times Robbie was great answered all my questions and concerns.
Initially spoke with Eric about our problem and he said just bring it in! We had great service by the friendliest guys! Thanks Riley and crew!
Love this place they treat you like family mark chris and Deion they are good people
Very good communication
The Service department always gets you checked in and your work completed in a timely fashion. A great group of people.
We had a fantastic afternoon shopping and buying a new vehicle! Everyone was amazing and the experience was painless and quicker than most car buying experiences. Every thing was clearly explained to us and we would not hesitate to return back to Lake City GMC for our vehicle needs! Thank you Jeanette Thomas for taking care of us!
Always excellent service and incredibly professional. Very clean and always willing to go above and beyond
Robbie and crew were the best! Kept me informed all thru the process. I send all my friends to LC GMC for service.
I want to say thank you to Mrs. Thomas at Lake City, GMC. She was patient, polite, eager to help and sincere. Mrs. Thomas and staff who I spoke to (and met) presented great examples of customer service. Now, I'm back on the road again.
This was my first time ever buying a new vehicle, and they took complete advantage of that. Norbie decided to charge me over $3000 more than sticker price. Buying a new vehicle for the first time is an intimidating experience, and I went in there thinking I could trust them, with it being a small town dealership. I would have been a customer for life, but now I wouldn’t trust them to perform a simple oil change. When the dust settled, I called Norbie to ask why I was charged over sticker price, he said that’s just the way ...
Overall the whole experience of leasing our new Jeep was smooth. Tim was super accommodating and patient as my husband and I wanted to test out multiple cars. All the paperwork went by without a hitch. Most importantly we got a great deal! I highly recommend Deland Chrysler!
The staff is always very helpful. And the waiting room is perfect for working while waiting.
Service writer was very prompt and courtesy with findings out what was going on with my truck and they fixed it very quick
I have always had Fords until this truck. Alway got my work done at the Ford dealer. Always got the tires rotated when I got as oil change, I always got the Works Service which included oil change, check all the fluid levels and tire rotation. I had to pay extra because my car a 2019 Mustang GT took extra oil. So it cost about $70. I have a Lifetime Maintenance Card from Lake City GMC and I used the Manager special to get an oil change and a tire rotation. and ended up paying $100. Only $30 more but not really take out ...
Nothing but great things to say about this place. Tim, Cesar and Darlene helped me get into the exact vehicle I wanted with no issues! The entire experience was not what you expect in a dealership but what you hope for.
Salesman Tim Lide made trading my car in for a new Durango a painless experience with no pressure, tons of helpful information, and a great sense of humor. Would highly recommend paying him a visit if you are looking to get a vehicle.
Riley Parker helped me with the purchase of a new vehicle and he was honest, patient, and had great communication. Would absolutely recommend him to my friends and family.
Was quoted over the phone, by Robbie, a price for the repair. I approved that quote. When I picked up my vehicle the charge was $300.00 more than the quote. The original quote should have been honored.
Always great to work with! Quick to respond. The front desk guys are always great at communicating the status of a service as well.
Always have a good experience. Nash is very thorough and keeps me up to date on status of my vehicle.
I was very pleased with the service and time I spent getting my vehicle service.
Always good service and very prompt with service. Have been very friendly and helpful with any questions or concerns.
My friend had a similar recall with her Honda. She was there 3 and a half hours. I had 3 different recall issues and all were completed in 45 minutes. Waiting room was clean and comfortable. Mitch and Robbie were friendly, helpful, and knowledgeable as always. Would definitely recommend to everyone!
Mitch and the staff at lake city GMC they are awesome. Can’t thank them enough for all the help.
Deland CDJR dealership was a great experience purchasing a 2024 durango srt alchemi edition. Cesar/Jimmy/Tim provide excellent customer service and worked with me. Highly recommend this dealership as they worked with me.
Very kind and knowledgeable of the product and friendly service. Would highly recommend to others looking for a vehicle.
I had a problem with my caravan and went for the first time to Deland CDJR for repairs. My service rep, Eric McIntosh was wonderful, keeping me informed throughout the process. I really appreciate the team there and I will be bringing vehicle there for any service it needs.
I highly recommend this dealership. I have purchased 4 Buicks and most recently a GMC from them. Norbie Ronsonet has always been a pleasure to deal with. Always friendly and professional, this dealership has folks willing to help meet your needs.